Die Arbeitsbelastung Ihres Teams ist überwältigend. Wie können Sie sie effizienter verwalten? (2024)

1. Vision and Progress Tracking. The team should clearly know the priority of the organization and their exact current specific and timebound tasks to contribute. A simple task tracker like Jira might help. 2. Task Distribution. Distribute tasks according to team members' skills and workload capacity. 3. Trust and Safe Space. Ensure your team has opportunity to express how they feel about the current work expectations and set the new expectations to reduce the pressure. 4. Resource Allocation. The team should have all the needed the resources, tools, and support to accomplish their tasks.5. Work-Life Balance. It is crucial to set the boundaries the time the team should be off, as well as ensure the proper breaks system is in place.

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Defining service level is simplification of deliverables. When work load is high , it is quite likely for team to deviate from their standard delivery. Once service level is defined , people have clear goals to achieve and direction would be more clear. But important is quantification of service levels. It can’t be left subjective. Quantification would not only give clear vision of objective but also would make things measurable. Any progress if not measurable in quantified terms , would not solve its basic objective.

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Floor management,Time and motion study of floor is more important than any other.Technicians interest plays a vital role to overcome such conditions,Right man for right job is a balance between the team.Analyze your team and flow then set KPIs and distribute JDs to everyone.Make sure team is fully prepared through trainings and OJTs to overcome any situation.A lot of patience is requested in this matter😁

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To efficiently manage the team's workload:a)Prioritize high-priority tasks considering urgency and importance.b)Delegate responsibilities based on team members' skills to prevent overload.c)Communicate realistic deadlines to avoid over-commitment and manage expectations.d)Encourage effective time management and avoid multitasking.e)Schedule regular check-ins to discuss projects, and challenges, and address issues promptly.f)Foster open communication for discussing workload and challenges.g)Ensure your team has the necessary resources, tools, and training.h)Recognize achievements, big and small, to boost team morale.i)Regularly assess workflows, encourage feedback, and implement changes for continuous improvement.

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Para manejar una carga de trabajo abrumadora, es crucial priorizar tareas, delegar eficientemente, y aprovechar la automatización para eliminar procesos repetitivos. Establecer límites claros, optimizar reuniones y capacitar al equipo contribuyen a un entorno de trabajo más equilibrado y productivo. La gestión proactiva de proyectos, la flexibilidad en la asignación de recursos y una comunicación transparente son clave, al igual que la revisión constante de procesos para permitir una mejora continua. Estos enfoques combinados alivian la carga laboral y promueven la eficiencia en el equipo.

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In my experience about 80% of the daily task is repetitive which can be automated, which will ease out the effort taken everyday. The team can then monitor closely the parameters/process for perfect execution.

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To tackle overwhelming workloads, focus on workflow automation. Identify repetitive tasks and use tools such as project management software and task automation platforms. Streamlining processes reduces manual effort, improves accuracy and speeds task completion. Use collaboration tools for seamless communication and task tracking. Establish clear guidelines for prioritising and delegating tasks. Regularly evaluate and refine automated workflows to adapt to changing needs. Train the team on automation tools to increase efficiency. Balancing automation with human oversight ensures flexibility and quality. Continuously improving workflow automation optimises team productivity, reduces overload and promotes efficient workload management.

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Most important when automating workflows?Do not be biased by people carrying out such tasks for weeks, months or years. Sometimes, they fell so in love with the manual process (and they might fear to lose their job once automated) that they will not automate the task. Tackle this topic first.

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By automating repetitive and time-consuming tasks, teams can significantly enhance their efficiency and productivity. Leveraging automation tools tailored to the specific needs of the industry can streamline processes such as ticket routing, data entry, and routine communications, freeing up valuable time for staff to focus on higher-value activities that require human expertise. This not only accelerates task completion but also minimizes errors and reduces operational costs.

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A automatização é uma forma de gerar valor as nossas atividades humanas, assim temos a oportunidade de investir nossa energia e criatividade. Mas previamente é preciso ter clareza dos processos, e entender junto a organização as formas de se operacionalizar e sustentar as automações.

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Für das Zusammenarbeiten ist es wichtig alle Stärken und Schwächen der einzelnen Team-Mitglieder zu kennen und diese gewinnbringend oder kostensparend einzusetzen. Man muss einzelnen Team-Mitgliedern auch bei neuen Aufgaben den Raum geben Fehler zu machen, um daraus zu lernen. Eine Aufgabe selbst zu meistern, kann lehrreicher sein als alles Lehrbuchartig zu befolgen. Der Lernerfolg und das Erfolgserlebnis bleibt nachhaltiger (Motivation)

By delegating tasks based on team members' expertise, workload distribution can be balanced, ensuring that each member contributes effectively to the collective effort. Furthermore, fostering a culture of collaboration encourages knowledge sharing, skill development, and mutual support among team members, enhancing overall productivity and problem-solving capabilities. Leveraging collaboration tools and platforms facilitates seamless communication and coordination, enabling teams to work together seamlessly despite geographical or organizational boundaries.

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Delegar pode ser tida como uma arte da gestão ao orquestrar os talentos diponiveis.Como passo a passo sugiro que:- Defina a tarefa a ser delegada;- Escolha quem podera executar essa tarefa;- Explique a tarefa;- Estabeleça o resultado esperado;- Defina prazo;- Ajude e se comunique durante;- E de o feedback na entrega das tarefas.

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By implementing robust monitoring systems, teams can closely track workload distribution, task progress, and performance metrics in real time. This enables them to identify bottlenecks, anticipate potential issues, and allocate resources more efficiently. Additionally, regular evaluation of workflow processes allows teams to assess the effectiveness of existing strategies and identify areas for improvement. By collecting feedback from team members and stakeholders, service operations can adapt their approaches to better align with changing demands and priorities.

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Bei Überlastung ist Analyse sehr wichtig, als sich der vielen Arbeit einfach weiter auszusetzen. Es gibt dutzende Denkfehler im Handeln eines Menschen. Diese zu kennen, könnte schon Abhilfe schaffen. An einer Sache festzuhalten, weil schon zu viel Arbeit eingeflossen ist, kann meistens sogar falsch sein. Denkmodell: Sollte man einen Kinobesuch durchziehen, obwohl man nach 30min merkt, dass der Film schrecklich ist nur weil man schon das Eintrittsgeld bezahlt hat? - sicherlich nicht

A monitoring system should be devised tailored to the work at hand.Without monitoring the progress of all tasks at specific points in time (without micro-managing but with hyper-caring when possible) there won't be enough time to react to the unexpected.No matter how flawless you may think your approach is you should always have made plans for opportunities amidst the unexpected.

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A) Vermeiden von überflüssigen und zu häufigen Team-Meetings, die von der Arbeit abhaltenB) Lernen schwächen zu akzeptieren und an "stärkere" abzugebenC) Zugewinn an Effizienz durch strukturiertere EigenorganisationD) Vielleicht kann viel Arbeitspensum auch bedeuten, dass die Dienstleistung zu günstig angeboten wurde. Diese Anpassung wäre dann win-win.E) unnötige E-Mail Konversationen vermeiden. Fokussieren auf das wesentliche. Vielleicht auch nicht immer sofort antworten, sondern an 2 Zeitpunkten des Tages. Viele Mails machen die Organisation unübersichtlicher.

One thing I believe helps someone to get through all possible scenarios, is having versatility in his approach.It should always be remembered that not all solutions are meant for all the problems. You might have a solution that worked for you 100% of the time (till now) but there will always be a scenario that it's not applicable at and that scenario can be met at any point.

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Da Stress oft auch zu Kurzschlusshandlungen führt sollten gewichtige Entscheidungen einfach überschlafen werden. Nichts ist besser gegen Stress als eine Nacht drüber zu schlafen.Nach einem langen Arbeitstag kann es sogar besser sein noch etwas gemeinsam mit den Teamkollegen zu unternehmen statt einfach day-in and day-out nach Hause zu fahren, um dort vermeintliche Energie zu sammeln.Stress kann auch entstehen durch das Aufeinandertreffen von intro- und extrovertierten Menschen. Hier muss man einfach das innere Ego überwinden und Grenzen aufzeigen. Viele Verhaltensmuster sind symptomatisch, was aber den Vorteil hat das man sich drauf einstellen kann. Somit ist es nachlesbar und nachvollziehbar.

Uma boa forma de amenizar o estresse gerado é implantação de recursos que façam com que o local de trabalho se torne aconchegante como por exemplo dinâmica de estilos de música para cada dia da semana.

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Overload leads to mental stress and manifests in physical stress as well. Take time to exchange, talk about the situation, forge a strong team going through the situation together, and most important: give a perspective - spark light at the end of the tunnel.And if the situation is really overwhelming, do not hesitate to get external support.

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Besides the mentioned areas to look into, it is also important as a manager to provide the first level of prioritization. Everything coming towards a team must also be prioritized before landing with the team. That's helpful in avoiding team members being inundated with tasks & requests and hence, feel overwhelmed.

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It is essential to prioritize and help your team also prioritize. Leaders have a duty to make sure their expectations are clear. A part of that clarity is what has priority. Any task however overwhelming can be conquered if broken down and prioritized. Priorities have to be the same and aligned between team members, leaders and most of all our customers. It is evident that SLA definitions help but how, when and what tasks are conducted can be a make or break as well.

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As Manager You need to understand the ground reality first from the team.You need to check time management skill of individual by demanding the Daily To do list .Also Guide the individual what is urgent /Important /Not important and Not urgent task to be completed accordingly and Even if still there is challenge then you ask your team to delegate and escalate subject to need .Means Manager should guide the individual that you have to prioritise your work how critical and important it is..

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Gestão de conflitos para ser um apoio ao time, gerando maior engajamento das pessoas e alinhamento de entregas.Ao mitigar conflitos, por vezes temos mais energia para dedicar as entregas, assim mantendo a boa relação entre as pessoas envolvidas no projeto.

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A supportive and empathetic leadership approach is crucial during challenging times. Regularly check in with your team, acknowledge their efforts, and provide necessary support. Together, you can overcome the workload challenges and achieve better results.

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